COLLECTION OF PERSONAL INFORMATION
MonsterRax is committed to protecting your privacy. Please read the MonsterRax Online Privacy Statement below and also any supplemental information listed to the right for additional details about particular MonsterRax sites and services that you may use. This MonsterRax Online Privacy Statement applies to data collected by MonsterRax through the majority of its websites and services, as well as its offline product support services. It does not apply to those MonsterRax sites, services and products that do not display or link to this statement or that have their own privacy statements.
At the MonsterRax sites, we ask you to provide personal information, such as your e-mail address, name, home or work address or telephone number. We may also collect demographic information, such as your ZIP code, age, gender, preferences, interests and favorites.
If you choose to make a purchase or sign up for a paid subscription service, we will ask for additional information, such as your credit card number and billing address, that is used to create a MonsterRax billing account through our payment gateway.
We may collect information about your visit, including the pages you view, the links you click and other actions taken in connection with MonsterRax sites and services. In order to offer you a more consistent and personalized experience in your interactions with MonsterRax, information collected through one MonsterRax service may be combined with information obtained through other MonsterRax services. We may also supplement the information we collect with information obtained from other companies. For example, we may use services from other companies that enable us to derive a general geographic area based on your IP address in order to customize certain services to your geographic area.
Use of Your Personal Information
MonsterRax collects and uses your personal information to carry out the transactions you have requested. These uses may include providing you with more effective customer service; making the sites or services easier to use by eliminating the need for you to repeatedly enter the same information; performing research and analysis aimed at improving our products, services and technologies; and displaying content and advertising that are customized to your interests and preferences.
We also use your personal information to communicate with you. We may send certain mandatory service communications such as welcome letters, billing reminders, information on technical service issues, and security announcements. Some MonsterRax services, such as MSN Hotmail, may send periodic member letters that are considered part of the service. We may also occasionally send you product surveys or promotional mailings to inform you of other products or services available from MonsterRax and its affiliates.
Personal information collected on MonsterRax sites and services may be stored and processed in the United States or any other country in which MonsterRax or its affiliates, subsidiaries or agents maintain facilities, and by using a MonsterRax site or service, you consent to any such transfer of information outside of your country.
MonsterRax abides by the safe harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of data from the European Union.
Sharing of Your Personal Information
Except as described in this statement, we will not disclose your personal information outside of MonsterRax and its controlled subsidiaries and affiliates without your consent. Some MonsterRax sites allow you to choose to share your personal information with select MonsterRax partners so that they can contact you about their products, services or offers.
We may occasionally hire other companies to provide limited services on our behalf, such as handling the processing and delivery of mailings, providing customer support, hosting websites, processing transactions, or performing statistical analysis of our services. Those companies will be permitted to obtain only the personal information they need to deliver the service. They are required to maintain the confidentiality of the information and are prohibited from using it for any other purpose.
We may access and/or disclose your personal information if we believe such action is necessary to:
- (a) comply with the law or legal process served on MonsterRax;
- (b) protect and defend the rights or property of MonsterRax (including the enforcement of our agreements);
- (c) act in urgent circumstances to protect the personal safety of users of MonsterRax services or members of the public.
Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state or country to country.
TRACKING & INFORMATION COLLECTED
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you checkout on our store, utilize any web forms on our site additional cookies will be saved in your browser. These cookies includes no personal data and simply indicates the page you used to complete an action. These cookies can range anywhere from one to ninety days.
Embedded content from other websites
Any content on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
Some of the third parties we utilize to enhance the overall experience and security for our visitors and customers:
- Google Analytics
- Google Advertising
- Google ReCaptcha
- Google Tag Manager
- Amazon Web Services
- New Relic